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FAQS

Q1. how can we guarantee quality?
Always a pre-production sample before mass production;Always final Inspection before shipment;
Q2. Can you arrange the shipping to our country?
Yes, let me know which port you prefer in our country, we can arrange the shipping for you.
Q3. What about providing sample to us?
Sample needs 3-5 days, Strength equipment production time needs 1-2 weeks.
Q4. Do you have any MOQ order?
Low MOQ, 1pc for sample checking is available
Q5. How do you deliver the goods and how long does it take to arrive?
We usually deliver by sea. It usually takes 3-4 weeks to arrive. Airline and sea shipping also optional.
Q6. How to proceed an order for equipment?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production..
Q7. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A,Western Union,Cash;
Language Spoken:English,Chinese,Japanese
Q8. Is it OK to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q9: Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products.
Q10: How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will replace you with new parts. 
If further details are required, we will attempt to provide product matches with complete details for your reference.
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